What is it about
Increasing regular giving income is an essential activity within most charities, the focus being for
direct debit and standing order income. Some charities offer a membership scheme to encourage
supporters to give on a regular basis and with schemes such as these, different payment methods can be used – cheques, CAF Vouchers as well as Direct Debits and Standing Orders. Membership schemes may have benefits associated as well as providing items such as newsletters, membership cards, and advice lines. Examples of such membership schemes are Animal Adoptions, Child/Village sponsorships, Individual Membership and Corporate Membership.
What does it do
- Configurable rules to meet the membership requirements
- Various membership types: Renewable membership, Non-Renewable membership, Gift membership, Family membership, Life membership, Free Membership, Adoptions
- Various payment methods: Cash, Cheque, Credit Card, Charity Agency Standing Order, Direct Debit, Direct Transfer, Standing Order
- Membership Card Processing
- Allows for multiple concurrent subscriptions
- Gift Aid
- Income Processing of membership fees for varying payment methods
- Detailed membership and payment history
- Automatic Renewal process (based on rules)
- Manages membership changes, whether immediate or in the future. e.g. Upgrades / Downgrades, Payment Method
- Automatic Lapsing of memberships (based on rules) where membership remains unpaid
- Engage with members effectively and efficiently
Why our clients need this
Our clients have schemes which differ greatly from each other which alms.NET must take into account and support. Terminology is important to our clients and while words such as Member and Payer may work for one membership scheme they will not work for another. alms.NET provides customisable terminology to suit the scheme (e.g. Horse Adopter, Child Sponsor).
For some clients the main involvement with a supporter is the membership scheme. Quick processing is key to managing this relationship and alms.NET provides membership templates to assist in streamlining the process.
Communication is key to any membership scheme. It is important that the supporters are being communicated with effectively and efficiently so that they continue with the scheme. alms.NET provides different templates for welcome packs, newsletters and renewal communications which can be set up at the outset so that the production of these can be automated.
